Due to our custom production process and high demand, we only occasionally have in-stock inventory. We use a deposit-based reservation system, that guarantees your spot for the next production run, or you can pay in full.

The estimated delivery is provided at the time of checkout. You are only charged the remainder of your order total at the time of shipping confirmation.

• Once a deposit is made, all orders are processed within 3-5 business days (excluding weekends and holidays). You will receive an order confirmation email once payment is processed
• Once shipped, your order should arrive within 3-10 business days. You will receive a separate notification when your order has shipped.

We appreciate your patience and are thankful for your support!

Framed art isn't cheap to ship, so we are happy to offer economical shipping options to many locations globally.

DESTINATIONS:

USA & Canada (2-7 days transit) - $15.00 USD

UK & EU (3-10 days transit) - $25.00 USD

Rest of World (2-7 days transit) - $50.00 USD

We do not ship to P.O. boxes.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. popcuts is not responsible for these charges if applicable. They are your responsibility as the customer.

Refunds

As each item is unique and made by our workshop, we work to provide flexibility after your order is made. Full refunds will be provided up until you receive shipping confirmation.

Returns

We do not accept returns. If there are issues with quality control defects or the receiving of an incorrect product, please contact us here.

Claims will be reviewed on a case-by-case basis, with an exchange or refund provided if applicable.

Each product is unique and some details may vary across pieces due to the cutting process. We have a rigid quality control process and extensive packaging to protect your purchase.

Please check out our full refund & return policies here.

As we all know, sh*t happens - so we offer Delivery Experience Protection against damages, loss, and theft. If you have not opted out of this protection, you can file a claim with us here.

Please ensure you take photos of all packaging and product once received. No claims will be reviewed without photos of the packaging and product.

If you have not received a shipping confirmation as of yet, your order is in the process of being made at our workshop.

For shipping related questions:

Please contact the shipping carrier if your item has been shipped. Please use the tracking number & link provided to check for status updates with the carrier. If you have issues from there please let us know.

Ensure you have reviewed our shipping policy before reaching out.

Drop us a line at support@getpopcuts.com with your inquiry. We will try to respond within 24-48 hours.

We strive to provide high-quality, handmade products to suit many tastes & styles. We have a rigorous quality control process, but sometimes things can be missed.

We only review refund requests for manufacturing defects.

Please review our refund & returns policy in full.

For shipping-related issues:

Please contact the shipping carrier if your item is in transit.

If you have issues from there, please file a claim using the link at the top of this page if you opted-in to our Delivery Experience Protection.